Privacy Policy
Effective Date: 5-26-2023
At Ruff Shield, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you visit our website or interact with our services. By accessing or using our website, you acknowledge and accept the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and shipping address. This information is necessary for order processing, customer support, and to enhance your overall experience with our products and services.
1.2 Usage Information
When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, referring/exit pages, and operating system. We use this information to analyze trends, administer the website, track user movements, and gather demographic information for aggregate use.
2. Use of Information
2.1 Providing and Improving our Services
We use the information we collect to process your orders, communicate with you, and provide a personalized experience. This includes order confirmation, shipping notifications, responding to inquiries, and improving our products and services based on customer feedback.
2.2 Marketing and Promotional Communications
With your consent, we may send you marketing and promotional communications via email or other channels. You have the option to opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
2.3 Legal Compliance
We may disclose your information as required by law, regulation, legal process, or governmental request. This includes responding to subpoenas, court orders, or similar legal proceedings. We may also disclose information to protect the rights, property, or safety of Ruff Shield, our customers, or others.
3. Data Retention and Security
3.1 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
3.2 Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
4. Your Rights and Choices
4.1 Access and Correction
You have the right to access, update, and correct inaccuracies in your personal information held by us. You can review and update your account information by logging into your account or contacting us directly.
4.2 Opt-Out
If you no longer wish to receive marketing and promotional communications from us, you can opt-out by following the unsubscribe instructions in the email or contacting us directly. Please note that opting out will not affect transactional communications, such as order confirmations and customer support messages.
5. Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Ruff Shield. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us immediately so that we can take appropriate measures to remove the information.
7. Consent and Changes to this Privacy Policy
By using our website or providing us with your personal information, you consent to the collection, use, storage, and processing of your personal information in accordance with this Privacy Policy.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material updates by posting the revised policy on our website or through other communication channels. Please review this Privacy Policy periodically to stay informed of our practices.
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at support@ruffshield.com. We will respond to your inquiry as soon as possible.
Thank you for trusting Ruff Shield with your personal information.