Warranty and Returns
A Ruff Overview
At Ruff Shield, we stand behind the durability and quality of our products. We offer a 365-Day limited warranty on all our products, covering manufacturing defects and workmanship. If you experience any issues, simply contact our Customer Support team. For more details, please refer to the full Warranty and Returns Policy below.
Warranty Coverage
Ruff Shield is committed to providing durable and high-quality products for your furry companions. We offer a 365-day limited warranty on all our products, covering manufacturing defects and workmanship. This warranty is valid from the date of purchase and applies to the original purchaser only.
Warranty Claim Process
If you believe that your Ruff Shield product eligible for warranty coverage please click here to connect with our team
Please note that the warranty does not cover damage caused by misuse, improper care, normal wear and tear, or unauthorized modifications. It also does not cover damage resulting from accidents, pet-related incidents, or failure to follow the care instructions provided with the product.
Returns and Refunds
In addition to our warranty coverage, we offer a 365-day return policy for undamaged products. If you are not satisfied with your purchase for any reason, you may return the product within 365 days from the date of purchase for a refund.
To initiate a return, please click here to connect with our team
Contact Us
If you have any questions, concerns, or need further assistance regarding our warranty or returns process, please contact our Customer Support team. We are here to help!
Updated Date: 05-18-2023